Privacy

WEBSITE PRIVACY

This Privacy Statement was last updated October 9, 2017. We added additional detail to explain our privacy policies and how we protect information.

Welcome to Gundersen Health Plan, Inc.'s and Gundersen Health Plan Minnesota's website. We appreciate your interest in us. Our Privacy Statement lets you know how we collect information through your use of the website. It also lets you know what we do with the information we collect. The Privacy Statement only applies to our website. It doesn’t apply to other ways you might communicate with us, such as telephone or in-person communications. Terms such as “we”, “our”, or “us” refer to Gundersen Health Plan, Inc. and Gundersen Health Plan Minnesota and current and future affiliated entities. This website is intended for an audience in the United States of America. The information you provide will be transferred and processed by a computer server located within the United States of America.

TRACKING, MONITORING, AND COOKIES

This site is owned and operated by Gundersen Health Plan, Inc. Any activity on this site is subject to monitoring by us at any time. We use technologies, including but not limited to single session “cookie” technology. Cookies are used to gather information from visitors to our website. You may disable the use of cookies at any time. If you do so, this may limit your ability to use all aspects of our web site. We do not respond to web browser “Do Not Track” signals at this time. We use third-party vendors to use technologies, including but not limited to cookie technology, to gather information from visitors to our website. This includes information such as which web browser was used to read our website and which websites referred you to our site. We do not control these third-party vendors’ technologies or their privacy practices. We also use third-party vendors to gather, aggregate, and analyze data such as the number of users to the site, the pages visited, and user demographics, to provide, maintain and improve our services. No personally identifiable information is collected when we or our third-party vendors gather such information. We reserve the right to use and share or disclose this information with others unless otherwise restricted by this Privacy Statement or applicable law.

We do not collect personally identifiable information about you unless you voluntarily provide it to us. Personally identifiable information is any information or data that is unique to an individual such as a name, Social Security Number, address, birth date, etc. Parts of the website may allow you to provide us with personally identifiable information in order for us to provide requested products, services, or materials to you, or to respond to your questions. The personally identifiable information you provide is used only for the stated purposes on that website page. We do not sell, license, transmit or disclose personal information that you provide to us outside of Gundersen Health Plan, Inc. and its affiliated companies except with the following exceptions:

  • If all or part of the company is sold, merged, dissolved, acquired, or other similar business transactions occur
  • If we receive a lawful court order, subpoena, or search warrant requesting such information
  • If a law or regulation requires us to share the information
  • If we choose to work with law enforcement when they investigate and/or prosecute illegal or harmful activities
  • If we choose to investigate activities that violate our rules

It is your choice to provide personal information to us through this website. You do not have to provide personal information if you do not want to. That may limit your ability to use certain parts of the website. Please contact customer service to learn how to obtain products, services, or materials, or have your questions answered, in a different manner.

We will not intentionally collect any personal information from children under the age of 13 through our website without first obtaining parental consent. If you think we have collected personal information from a child under the age of 13 through this web site please contact customer service.

PROTECTING SOCIAL SECURITY NUMBERS

We protect personally identifiable information, including any Social Security Number we receive during the course of business. We use various physical, technological, and administrative safeguards designed to protect against unauthorized access of your Social Security Number.

SECURITY

We take the duty to protect your personally identifiable information seriously. We strive to keep your data safe by using industry-proven best practices. We protect the confidentiality of the data you submit through this website by encrypting sensitive information. Encryption is a way of concealing and securing data. We use a 128-bit Secure Socket Layer (SSL). We use a system of firewalls to help protect our private network from unauthorized Internet users. We continually check the whole system and makes sure data is secure. We use an Intrusion Prevention System (IPS) and other monitoring tools. These tools alert our security team so that they can find and block attacks against our systems. Unity analyzes data in real time to check for threats. We also check to make sure that everything is working properly. Data is collected from all security and network hardware, software and systems. We have back-up systems and a disaster recovery plan in place. This means that all critical systems and data will continue be safe and available. This is a common way to prepare for a range of problems that can include power outages or natural disasters. Even so, we cannot guarantee the security of our website. We cannot guarantee that the personal information sent or submitted through our website will not be intercepted while being transmitted to us. We are not liable for the acts of malicious third parties.

EFFECTIVE DATE

The effective date of this policy is October 9, 2017.

UPDATES TO THE PRIVACY STATEMENT

We may update this Privacy Statement. If we update the Privacy Statement we will publish the updated version on our website. We will let you know that updates were made, what options you have (if applicable).

CONTACT US

For more information on how to contact us regarding the Privacy Policy please visit our Contact Us page.

PRIVACY PRACTICES


To learn more about how Gundersen Health Plan uses and protects your personal information, please read our Notice of Privacy Practices /  Aviso Sobre Las Normas de Privicidad‚Äč.

You may print a copy for your records or request a copy by calling a customer service representative at (800) 897-1923 or (608) 775-8007.